Q1: What is Buddy Up for Weight Loss?
A: Buddy Up for Weight Loss is a 12-week program that pairs you with a buddy for support, accountability, and guidance while you follow structured lessons and exercises.

Q2: How do I get matched with a buddy?
A: After signing up for the course, you’ll receive a welcome email with a link to an intake form. We manually match buddies based on your information (age, goals, time zone, etc.).

Q3: When will I get my buddy match?
A: Buddy matches are assigned within a few days after we receive your completed intake form. You can start the pre-course exercises while waiting for your buddy.

Q4: What if I don’t fill out the intake form right away?
A: You can still access your dashboard and course content, but your buddy match will be delayed until we receive your form.

Q5: How do I access the course content?
A: Once you purchase the course, Podia sends you login information for your dashboard where all lessons, exercises, and resources are available.

Q6: Can I get a refund?
A: All sales for the 12-week course are final. We do not offer refunds. Please make sure you understand the program before purchasing.

Q7: Is this program medical advice?
A: No. This program provides educational content and support. We are not medical professionals. Always consult your healthcare provider before making changes to your diet, exercise, or health routine.

Q8: How long do I have access to the course?
A: You have full access to all course materials in your dashboard for the duration of the program and can review content anytime after completing it.

Q9: Can I join if I live outside the U.S.?
A: Yes! The program is open globally. Just keep in mind that buddy matches are assigned based on availability and time zones.

Q10: What if I have technical issues?
A: If you can’t access the course or dashboard, contact us at [your email]. We’ll help you resolve it as quickly as possible.